Crystalbrook Bailey

The location was excellent, within walking distance to restaurantas, bars, and train station. The hotel was located close to the beachside boardwalk, although the beach was not for swimming. The coffee shop near reception was a great addition as we did not have breakfast included. Lovely foyer area. The staff were friendly and helpful.

The hotel is very modern and clean, the reception area takes advantage of the great weather in Cairns by being half inside half outside. The location is perfectly close to the beach and many restaurants. The beds were VERY comfy, I slept like a baby every night. The shower was perfect temperature and pressure, couldn’t ask for anything more. While there are a couple small complaints, the room itself was 10/10 perfect and there was nothing more than we needed.

Amazing location! We easily walked everywhere we wanted and had no issues parking our rental vehicle close to the hotel. The room was spacious with all the necessities and the most comfortable bed. Staff were impeccable and room was always immaculate when we came back for the evening. We loved the free movies option with lots of variety.

From reception the customer service were so hospitable kind and even though we arrived super early we were able to get a room straight away, I wasnt expecting that at all, we were just going to ask to hold our bags and come back later. The room was super clean, the bed was a dream to sleep on, the rainfall shower was divine, the Mexican eatery on-site was fantastic hats off to the chef. But most of all we had a late flight the next day and they allowed us to be able to use the facilities until it was time to go to the airport. I would recommend this Hotel to everyone I know... location, services, and accommodation were everything I needed and so much more...

Again, I say the most important thing with accommodation facilities, is the Staff. I found the staff here to be above and beyond and deserve recognition. Great room, large and comfortable bed, great bathroom (larger towels maybe and face washers would be nice), great location, altho parking can be a bit of a pain. Breakfast at CCs was great and at $38 reasonably priced in today's market. I had a snack at Arte which was fantastic, and I've had dinner at CCs previously so I know what a great place and great food it is there. Got a snack from Pachamama which was OK, might try something else next time I'm there.